Bank Teller (30 Hours)

Job description

Description Under limited direction is responsible for enhancing the customer experience through highly accurate transaction processing while knowledgeably and courteously answering customer questions regarding banking services. Follows bank policies and procedures and adheres to applicable government regulations. Performs a variety of account maintenance duties and may open new accounts. Balances each day’s transactions and verifies cash totals. Essential Functions: 1. Customer Service 2. Operations 3. Compliance 4. Other - Provides excellent customer service by handling customer requests competently and courteously including prompt acknowledgment of every customer. - Understands the Bank’s product and service offerings and identifies customer financial needs and offers solutions by engaging the customer in an appropriate conversation and establishing rapport. - Resolves customer questions and/or problems by making observations, listening and asking questions. Refers the customer to a supervisor or appropriate department. - Accepts and processes deposits, night drop deposits, loan payments, cashes checks and processes other transactions according to established procedures. - Appro...