Assistant General Manager (Bojangles)

Job description

A Bojangles Assistant General Manager (AGM) plays a crucial role in supporting the daily operations of a Bojangles restaurant. The Assistant General Manager works under the General Manager's direction, assisting with managing the team, maintaining operational standards, and ensuring customer satisfaction. Below is a breakdown of the typical responsibilities and qualifications: Qualifications: Operations Management: - Assist the General Manager in overseeing the daily operations of the restaurant. - Ensure all processes are in place to provide high-quality food and excellent customer service. - Monitor product quality, inventory, and cleanliness of the restaurant. - Help with ensuring food safety and compliance with health regulations. Team Leadership: - Supervise and train team members to ensure they perform tasks correctly and provide excellent service. - Support staff in achieving productivity goals and maintaining a positive working environment. - Handle scheduling and timekeeping to ensure the restaurant operates efficiently. - Motivate and inspire employees to create a high-energy, team-oriented culture. Customer Service: - Monitor and address customer complaints or concerns,...