Account Manager/Inside Sales
Steel Warehouse · South Bend, Indiana, US
Description This position is a key feeder position to many other critical roles in the organization. Our company has a history of promoting individuals who s...
Job description
Description This position is a key feeder position to many other critical roles in the organization. Our company has a history of promoting individuals who started in this position to some of the highest levels in the organization. Responsibilities: . Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements. . Professionally represent the company in daily interactions with key customers. . Act as a key partner to the outside sales representatives, and a valued advisor internally after developing an expert level of knowledge about assigned customers. . Take ownership of communications both internally and to customers to help build and strengthen relationships that support the business. . Champion and closely manage master contracts to ensure usage and purchases are correct. . Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues including aged inventory. . Manage pricing changes according to each specific customer program. . Reconcile customer purchase orders with what was quoted and ensure critical acc...