Client Onboarding & Success Manager – Italy

Job description

Breezeway’s award-winning property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 55M property care tasks, Breezeway helps thousands of short-term rental managers and hospitality operators increase operational efficiency and boost service revenue while eliminating manual work and elevating the experience at each property. Client Onboarding & Success Manager, Italian Market We're intentional about how we build new markets. This is a foundational role as Breezeway enters the Italian market. You'll own the full client journey — from onboarding new customers through to long-term retention and growth. As the market scales and we add headcount, this role will naturally specialize. For now, it's a high-ownership, high-visibility opportunity to shape how Breezeway shows up for Italian operators. WHAT YOU'LL DO: Onboarding: - Collaborate with Sales and CX to ensure efficient onboarding of new Italian-market accounts, with clear handoffs and cross-functional alignment - Run training sessions that educate clients on Breezeway best practices and how to get the most out of the platform for their specific operations - Activ...