HRSSC Optimisation Manager - 9 Month Fixed Term Contract
Marks & Spencer · GB
Please note this role is a 9 month fixed term contract.
Job description
Please note this role is a 9 month fixed term contract. What you’ll do: Your key accountabilities will include: - Build and maintain an end-to-end People Hub Service Catalogue, providing clarity on self-service, ownership, and service delivery - Lead process mapping, analysis, and redesign across the People function, identifying inefficiencies and opportunities to simplify and standardise - Own and deliver a prioritised continuous improvement roadmap, tracking benefits and driving measurable outcomes - Establish and embed governance and standards, including documentation, controls, process libraries, and compliance requirements - Develop capability across the People Hub by coaching teams in continuous improvement tools, methodologies, and ways of working Who you are: Your skills and experience will include: - Strong background in Continuous Improvement within an HR or shared services environment - Ability to use data and performance metrics to inform decisions and demonstrate impact - Experience leading cross-functional projects and managing diverse business partner groups - Working knowledge of HR systems, organisational change approaches, and service improvement techniques - Exce...