Supervisor, Food Service, Gordon Ramsay (Full-Time; Varied)

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Supervisor, Food Service: DEPARTMENT: Room Service Cherokee Tower, Selu Garden Cafe, The Smokehouse Coop, Gordon Ramsay, Starbucks Cherokee Tower, Guy Fieri, Players Reserve, Italian GRADE/FLSA STATUS: S16- Exempt: BADGE TYPE/COLOR: Key - Blue: REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team memb...