JobMesh

Sales Account Executive

NerdsToGo · Asheville, North Carolina, US

NerdsToGo is a rapidly growing technology based service company, with a mission to provide the best white-glove service in the business. We strive every day...

Job description

NerdsToGo is a rapidly growing technology based service company, with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers. In doing so, we hope to remove the confusion of technology that our customers feel is “magic”. What you’ll be doing in this role: You’ll have an opportunity to join the front lines of a rapidly growing company and be an early critical member of our team. You’ll also be able to impact the history of the company as we embark on a transformative journey with you as a main contributor. In this role you’ll be a key technician for our MSP (Managed Service Provider) sector of our business. You’ll provide outsourced IT to small businesses focusing on cyber security, data loss prevention, Microsoft/Google Suite efficiency, system monitoring & patching, and more. You’ll also act as their remote helpdesk and occasional on-site technician helping resolve all IT questions and issues. Critical responsibilities include: · Navigate conflict and empathize when a customer is frustrated with their technology · Maintain a positive professional attitude with al...