Overnight Veterinary Client Service Representative, SRAES

Job description

Overnight Veterinary Client Service Representative Are you a caring and energetic "people person" who has a passion for animals? Do you excel in a fast-paced environment where each day presents new challenges and opportunities to make a positive impact? If so, Southern Rockies Animal Emergency & Specialty in Colorado Springs is excited to invite YOU to join our team as a Client Service Representative ! About the Role: As a Client Service Representative , you will play a crucial role in supporting our emergency and critical care departments while welcoming and assisting our guests. Compensation: Schedule: - Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. - Appointment Coordination: Assist clients in the emergency room check-in process, ensuring a caring, compassionate and efficient process. - Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged. - Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail. - $18 - $22...