Finance Admin Partner - Ira Toyota of Orleans

Job description

Overview Finance Admin Partner: Orleans Toyota | Group 1 Automotive Overview: Group 1 Automotive, a Fortune 250 leader in automotive retail, is seeking a Finance Administrative Partner to support our sales and virtual finance operations. Built by Cape Codders and backed by the fifth largest automotive dealership group with 240+ dealerships across the United States and United Kingdom, we offer the strength of a global organization with a local, customer-focused approach. In this role, you’ll work directly with customers, sales teams, and our Virtual F&I team to ensure deals are processed accurately and efficiently while delivering a great customer experience. Responsibilities: - Proactively assess, clarify, and validate customer needs and expectations on an ongoing basis to ensure the highest satisfaction. - Coordinate the involvement and escalation of internal resources, including support, service, and management resources, in order to meet customers expectations. - Communicating customer concerns, challenges and the interaction of different processes within their organization. - Proactively lead document planning process that develops performance objectives, KPI's, financial targe...