Digital Relationship Manager

Job description

Sinclair Digital Group is seeking a strategic and performance-driven Digital Relationship Manager to oversee and retain a dedicated portfolio of digital clients post-sale. This role is responsible for managing accounts end-to-end — from onboarding through renewal — with a strong emphasis on client retention, campaign optimization, and long-term growth. The Digital Relationship Manager operates with a high degree of independence, serving as the primary point of contact and strategic advisor once a deal is closed. Success in this role requires proactive thinking, data-driven decision-making, and the ability to anticipate client needs while delivering exceptional service and measurable results. Primary Responsibilities: Book of Business Ownership: Independently manage a portfolio of digital clients post-sale, serving as the primary contact and strategic lead throughout the lifecycle of each partnership. Client Retention Strategy: Develop and execute proactive retention plans rooted in performance insights, forward-looking strategy, and consistent communication. Identify risks early and implement thoughtful solutions to strengthen long-term partnerships. Campaign Oversight & Optimizati...