UX Research Ops – Program Manager

Job description

Replacement: This position is open due to an existing vacancy to support our evolving business needs. UX Research Ops – Program Manager Role Summary: Thomson Reuters is reimagining how UX research is communicated and consumed across the business. We are looking for a visionary UX Research Program Manager who sits at the intersection of research practice, product thinking, and technical development. This is not a traditional program manager role — this is a builder, a strategist, and an innovator who will fundamentally transform how research insights are discovered and activated across our design and product organization. About the Role: What You'll Do as UX Research Ops – Program Manager 1. Reimagine the Research Repository Lead the design and development of a next-generation research repository. Drive the transition toward decision-oriented research artifacts and define what "good" research communication looks like across the organization. 2. Build and Scale Shared AI Tooling Identify, develop, and scale AI tools that benefit the entire research and design organization — including tooling for synthesis, reporting, metadata querying, and insight tracking from research to implementa...