Crew Member

Job description

JOB TITLE: Crew Member FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None EFFECTIVE DATE: 6/1/2025 Position Overview: The Crew Member at Spotless Brands plays a vital role in delivering a joyful, safe, and high-quality car wash experience to every customer. This hands-on, versatile role requires flexibility and a team-first mindset. Crew Members are responsible for operating wash equipment, prepping vehicles, maintaining a clean and safe environment, and at times supporting customer-facing sales and service needs. Whether vacuuming interiors, guiding vehicles into tunnels or rotating to assist at the kiosk, Crew Members wear many hats and serve as an essential part of daily site operations. Essential Functions (Other Duties as Assigned) - Safely and effectively operate car wash equipment including front wash, back wash, and vacuum - Greet and engage customers with enthusiasm; support membership sales and product upsell in the absence of a Customer Service Advisor (CSA), ensuring consistent customer experience - Guide vehicles safely into and out o...