Mgr, ACH & Treasury Operations

Job description

The Manager of ACH & Treasury Operations provides strategic leadership and oversight for ACH, Treasury Management, and related payment services. This role is responsible for the performance, compliance, resiliency, and continuous improvement of ACH Operations teams, including Supervisors, Leads, and Specialists supporting consumer and business payment services. The Manager plays a critical role in advancing Treasury Management capabilities, strengthening risk controls, and ensuring operational readiness for system changes, regulatory requirements, and business continuity events. As a member of the Payment Services leadership team, this role partners with executive leadership, Risk, Fraud, Compliance, IT, and Commercial Treasury Management to align operational strategy with the Credit Union’s business objectives and risk appetite. Key Responsibilities: Provide managerial oversight for ACH and Treasury Management operations, including leadership of Supervisors and accountability for team performance, staffing, succession planning, engagement, and professional development. Establish strategic direction and operational priorities for ACH and Treasury Management services, including busi...