(Senior) Specialist D2C Operations - Maternity Cover (m/f/d)

Job description

(Senior) Specialist D2C Operations - Maternity Cover (m/f/d) Germany / Munich CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story. Your seat to fill: - Own and optimize day-to-day operations of the CYBEX e-commerce shop - Drive outbound performance together with our 3PL partners, using data and KPIs to continuously improve results - Create, maintain, and evolve reports and dashboards to ensure strong SLA performance and transparency - Monitor and manage operational costs, actively contributing to a healthy and sustainable D2C P&L - Analyze and improve return performance in collaboration with 3PL partners - Act as a key operational interface for the Direct-to-Consumer (D2C) Customer Service team - Support end-to-end supply chain f...