Sr. Staff Program Manager - Social Media Americas Community

Job description

About our group: Seagate Corporate Marketing drives Seagate’s position in the market. We show how Seagate’s innovations, employees, customers, and partners bring the value of data to life through owned, earned, and paid activations. About the role - you will: Seagate is looking for an experienced social media community program manager to support the Americas region as part of Seagate’s global social media program. As the Americas Social Media Sr. Staff Program manager, you will manage content that goes out across Seagate’s channels targeted toward Americas customers, partners, and employees. This includes customer and partner events, highlighting regional employee voices, and collaborating closely with the product, partner, and sales organizations to determine social media priorities. Key Responsibilities: - Posting and scheduling: Manage daily posting across platforms using tools like Sprinklr, Sprout Social, or native scheduling tools. - User community building nurture relationships with customers and advocates; facilitate and moderate online communities like Reddit or Discord. - Key community listening: set up listening and reporting for employee, customer, partner, and target m...