Customer Service Collections Rep

Job description

Schedule: Per Diem (Sunday-Saturday flexible hours - days, evenings and/or weekends) Qualifications: - Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. - Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program. - Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines. - Lives the CARES values and promotes the Thompson Way. - Associates Degree preferred. - 2 to 3 years of previous medical billing or collection experience is required. - Familiarity with collection practices. - Excellent public/patient relations and communication skills. - Skills in using computers, including Excel and Word required. - Skills in using web-based patient financial applications/systems. Pay Range: $19.50 - $23.00: Starting Pay: Based on Experience: Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.