Sportsbook Manager

Job description

The Sportsbook Manager is responsible for effectively managing the operations of our Sportsbook and fostering a high-performing, welcoming environment that is focused on customer service and compliance. - Effectively manage the day-to-day activities and business levels of a sports book: hiring, scheduling, training and mentoring staff, and fostering an environment focused on high performance, compliance and excellent customer service - Demonstrate leadership and ensure operational effectiveness which will yield a successful operation - Generate opportunities to maximize handle, profitability, and promotion of the Caesars Brand - Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always. - Ensure betting control guidelines are adhered to within the sports book. - Foster an environment focused on customer service and compliance. - Develop skills and knowledge of the sports book team. - Plan and execute an effective staffing model, keeping in line with an approved budget. - Direct and motivate the relevant stakeholders during planning, execution, and opening. - Establish and maintain effective and professional working relationships with...