Yard Administrator - Night Shift

Job description

Position Summary: Monitors, tracks and provides information about overall yard operations relating to the movement of trailers and freight (i.e. facility location, standard yard operations, window times, licensing, permitting, reporting). This position supports a rotating night shift, 7 days a week and 2 consecutive days off. Start time between 9:00 PM and 10:00 PM Qualifications: - Acts as the first line of contact for customers’ routine reporting requirements - Establish and maintain reporting, recordkeeping and retention policies for internal records, ensuring corporate and regulatory compliance - Provides customer with status updates - Monitors route status - Provides information to third party resources - Escalates all non-routine customer inquiries appropriately - Manages and issues equipment as necessary - Performs general administrative office duties (i.e. mail distribution, filing, reporting, reconciling invoices, data entry) - Accountable for maintaining a safe work environment - Adherence to company guidelines and expectations - Other projects as assigned by the Supervisor - High School Diploma or equivalent required - 1 year of customer service experience preferred - In...