Service Desk Controller - Torrensville - K&B

Job description

Service Desk Controller Torrensville Trade Centre | Mon–Fri: Full-Time (38 hrs) Are you a highly organised, customer-focused professional with a strong trade background? Join our passionate team at Torrensville Trade Centre and be the friendly face that keeps everything running smoothly. About the Role: As our Service Desk Controller , you’ll play a key role in supporting daily operations and delivering an exceptional experience to our trade customers. You’ll manage enquiries, coordinate workflows, and ensure our service desk operates efficiently. This is a full-time, Monday to Friday opportunity with real potential for career growth. What You’ll Be Doing: - Acting as the first point of contact for customers and trade enquiries - Coordinating service desk activities and supporting site operations - Working across POS systems and Microsoft Office tools - Collaborating with the wider team while also working independently when required - Maintaining high standards of organisation and communication What We’re Looking For: - Strong trade knowledge or trade background (highly regarded) - Experience using POS systems and Microsoft Office Suite - Excellent communication and customer servic...