Senior Specialist Customer Fulfillment

Job description

Purpose & Overall Relevance for the Organization: Responsible for managing the partnership between SCM and Wholesale. It becomes the key SCM interface for business, coordinating the complete process from sales order entry to on time delivery of all products to wholesale customers whilst ensuring a dependable, sufficient, and competitive advantage in supply chain management. Moreover, the position carries the responsibility of supporting supply chain initiatives that yield mutual benefits, such as revenue generation and cost reduction, for both the adidas Group and its customers. By collaborating across functions, the role addresses On Time In Full (OTIF) challenges, identifies risks and opportunities, and assists in implementing mitigating actions while upholding to service level agreements (SLAs) Responsibilities: - Lead collaboration efforts with Account and Sales Operations, Sales teams and SCM to understand priorities and addressing issues, risks & opportunities - Drive process standardization solutions across teams - Support order book conversion by evaluating speed and availability drivers and ensuring maximum stock allocation and guaranteeing on-time delivery for wholesale c...