Patient Service Agent

Job description

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a position that makes you smile? We’re seeking a Patient Service Agent to join our growing team. How you’ll make us better: - Acquire patient and issue-related information and enter call-tracking database - Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills - Provide optimal patient experience by effectively resolving issues on a patient's first call - Coordinate appointment schedule - Take payments - Use multiple computer applications concurrently, maneuvering through their respective functions - Work as a consultative partner to your c...