Senior Technical Service Supervisor

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life: Medtronic employs more than 90,000 people worldwide, serving physicians, hospitals, and patients in approx. 160 countries. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. In the role as Senior Technical Service Supervisor/ Team leader you will be responsible for all communication between internal and external customer and the field service team. You will be the first point of contact for all kind of technical related issues. This will include: people management for field service engineers, escalations with customer, negotiations, price quotations, service contracts, tender support as well as building customer relationships. You will be the main point of contact for the local customers, commercial teams and the field team for all Service & Repair related questions and/or escalations. Responsibilities may include th...