Patient Scheduling Coordinator II - Full Time - Wolf River

Job description

Job Title: Patient Scheduling Coordinator II About Us: At West Cancer Center, we are dedicated to providing exceptional, patient-centered cancer care through innovation, compassion, and collaboration. Our administrative and clinical teams work seamlessly to ensure every patient receives timely, respectful, and coordinated care. Join our mission-driven team where every role directly impacts the lives of those we serve. Position Overview: The Patient Scheduling Coordinator II is responsible for managing patient scheduling functions, including registration, referral processing, insurance verification, and pre-certification activities. This role plays a crucial part in ensuring efficient clinic operations and positive patient experiences. Key Responsibilities: - Greet patients and their representatives professionally and courteously - Verify and update patient demographic and insurance information - Schedule appointments for office visits, labs, radiology tests, injections, and chemotherapy/infusion - Coordinate new internal referrals and manage all relevant appointment types - Handle patient no-shows and process clinic discharges as necessary - Maintain accurate scheduling templates a...