Bilingual (En/FR) Technical Customer Service Agent II

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Create awesome experiences for our customers. Join our team and what we’ll accomplish together At TELUS Health, we are on a mission to create a healthier world, one life at a time. As a global-leading health and well-being provider, we deliver digital-first solutions that improve outcomes across physical, mental, and financial health. In this role, you will support TELUS Health One, our premier Employee Engagement Platform and Employee Assistance Program (EAP). Serving millions of users worldwide, this platform provides 24/7 access to critical mental health support and work-life services. As an Application Support Analyst, you will provide Tier 1 and 2 support, taking ownership of the investigation, diagnosis, and resolution of tech...