Product Lead - Sales Enablement

Job description

At ING, we’re building the most-loved mobile-led bank in Australia — and we’re looking for a Product Lead – Digital Sales Enablement to shape and deliver the digital experiences that power customer growth. Sitting within the Digital & Assisted Channels Tribe, this role is accountable for the digital products, platforms and journeys that enable acquisition and conversion across web and app, ensuring customers move seamlessly from discovery through to application and onboarding. You’ll own and evolve the digital sales foundations across ING’s ecosystem — including the public website, content platforms, on-site search, web-to-app journeys, and reusable sales components such as calculators, simulators and in-app messaging experiences. Working closely with Growth and Digital Marketing, your focus will be on building the underlying product capabilities and customer journeys that drive performance, rather than campaign execution. Leading multiple squads and Product Owners, you’ll deliver against a clear roadmap that balances near-term outcomes with longer-term platform uplift. You’ll partner across Technology, Design and other product areas to improve conversion, simplify customer journey...