JobMesh

Office Manager

SERVPRO · Worcester, Massachusetts, US

Responsive recruiter Benefits: - 401(k) - Dental insurance - Health insurance - Paid time off We are seeking an experienced Office Manager to lead, train, an...

Job description

Responsive recruiter Benefits: We are seeking an experienced Office Manager to lead, train, and motivate our office team while overseeing daily administrative and operational functions. The ideal candidate is highly organized, self-motivated, and committed to delivering exceptional service in a fast-paced, team-oriented environment. - 401(k) - Dental insurance - Health insurance - Paid time off Key Responsibilities: - Lead and manage office staff, including Job File Coordinators, Administrative Assistants, and Dispatch/Reception personnel - Foster and maintain a positive, professional office culture - Oversee onboarding, training, and ongoing development of office team members - Coordinate employee meetings, reviews, and internal communications - Manage subcontractor certifications, insurance, and compliance documentation - Maintain franchise compliance requirements, reporting, and national account program standards - Track and improve office KPIs and operational processes - Serve as primary administrator for office systems, technology, and workflows - Manage lead sources and ensure proper tracking and disposition - Support leadership with projects and additional duties as needed Q...