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Office Service Specialist

RICOH · Stamford, Connecticut, US

Office Services & Managed Services Specialist (RIM & Check Processing) Location: Hybrid (onsite presence required based on business needs) Employment Type: F...

Job description

Office Services & Managed Services Specialist (RIM & Check Processing) Location: Hybrid (onsite presence required based on business needs) Employment Type: Full-time: About the Role: We are seeking an Office Services & Managed Services Specialist to support daily operations across Records & Information Management (RIM), mailroom services, check processing, and reception coverage. This role plays a key part in ensuring operational accuracy, strong internal controls, excellent customer service, and continuity of onsite services within a hybrid work environment. What You’ll Do: Participate in cross-training and continuous process improvement initiatives - Manage the full lifecycle of records (intake, storage, retrieval, and disposition) in compliance with retention and regulatory policies - Print, verify, and distribute checks; perform quality controls, identify discrepancies, and support month‑end reconciliation and reporting activities - Coordinate inbound and outbound mail, shipping, and courier services - Provide backup reception and front‑of‑the‑house coverage, including visitor management and hospitality support - Maintain tracking systems and prepare accurate data to support re...