National Casino Marketing Host

Job description

Supports National Casino Marketing team in NCM and Air programs for Harrah’s/Horseshoe Council Bluffs. Processes splinter Reservation Requests in SMART within one business day, CSB Groups, and Coding Requests submitted in SMART. Responsible for developing and maintaining strategic relationships with a portfolio of inactive NCM Players as well as targeting and growing our pool of NCM business with new Reps. Own all aspects of strategic relationships with assigned NCM players, ensuring personalized service and account growth. Responsible for targeting, developing, and assessing new business relationships within the NCM Corporate Network and Air Programs to effectively meet required sales benchmarks. For NCM Groups, build groups in LMS, arrange transportation (incoming/outgoing, including UBER), coordinate property event bookings, submit Coding Requests, assess comp requests, submit group list to analytics for performance review. Will also host Stir Concerts for NCM Groups. Arranges packets for arrival of NCM guests; meets and welcomes incoming groups and individuals. Resolve Coding Conflicts with cases when appropriate. Ensure properties are informed of visiting groups to allow for e...