Member Service Specialist - Moxee (Spanish Preferred)

Job description

To provide service to members for financial transactions. Promotes and cross sells Credit Union services. Ensures member satisfaction through courteous, accurate, and efficient service. Qualifications: A High School diploma or GED is required. Knowledge of Financial Institution federal regulations. Ability in math, 10 key calculator, and accurate cash handling. Excellent communication and people skills. Ability to always maintain the confidentiality of Credit Union and member records. Good knowledge of all Credit Union services. Ability to stand while working. - Maintains a strong focus on helping each member achieve financial success. - Ensure member experiences are always at or above our Eagle Service Standards. - Behaves consistently with ICCU’s Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. - Be a positive influence on creating an upbeat and energetic team Culture. - Performs a wide range of member generated transactions through a variety of channels and systems. - Provides general information to members about Credit Union Services. - Recognizes and develops opportunities to refer products and services to m...