Knowledge Services Operations Intern

Job description

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you curious about how knowledge, processes and technology come together to enable great customer and employee experiences? As a Knowledge Services Operations Intern, you will gain hands on experience in Knowledge Management within a global organisation, supporting real initiatives that shape how information is created, governed and scaled. This is a great opportunity to build practical skills, learn from experienced professionals and contribute to meaningful transformation work. Location: Wrocław, Poland: Duration: 12 months: Required: Student status throughout the entire internship What will you be doing?: You will support the Global Business Services Service Management team as they deliver the 2026 Knowledge Management roadmap. Starting with core operational activities, you will gradually take on broader responsibilities and contribute to initiatives that improve content quality, standardise processes and prepare the organisation for AI enabled knowledge solutions. Along the way, you will collaborate with stakeholders across regions, learn how global services operate and se...