Customer Service Officer

Job description

Go far with IOR IOR might be the greatest Aussie success story you haven’t heard of… yet. From humble roots in Eromanga, QLD, we’ve been fuelling the furthest corners of Australia for over 40 years. You won’t see our logo on racing cars. Instead, you’ll be part of a team that helps fuel LifeFlight’s choppers and supports communities around the nation - real work with real impact that’s growing every day. We’re excited to announce an opportunity to join our team in Lytton! Due to an internal promotion, we’re looking for a motivated Customer Service Officer to step into this key role. If you’re passionate about delivering exceptional service and thrive in a dynamic environment, this is your chance to grow with us. Your opportunity: As a Customer Service Officer, you'll be the first point of contact, ensuring seamless customer interactions through efficient support, issue resolution, and expert guidance. Your role is key to delivering exceptional experiences. You’ll work 8 hours per day, with shifts scheduled anytime between 6:00am and 6:00pm - Provide courteous support via phone and email, directing enquiries to the appropriate team member while striving for first-contact resolution....