ENROLLMENT SPECIALIST

Job description

Job Description The Supportive Programs and Initiatives (SPI), Fair Fares program Division is a Mayoral initiative to subsidize NYCT fares initiative designed to provide accessible discount for NYCT subways and eligible local bus service to low-income families who are in receipt of Cash Assistance, Supplemental Nutritional Assistance Program as well as New York City residents who are living at or below the federal poverty line. Working under direction of the Enrollment Specialist Supervisor for Fair Fares, the Enrollment Specialist will be responsible for the enrollment of consumers at walk-in locations throughout the city. He/she will meet with the consumers, review all necessary documents, access database, and gather all necessary information from the consumer while completing the enrollment and application process. Enrollment will also include scanning all documents into the database. As the Enrollment Specialist the position will be dealing with highly sensitive documents, confidentiality and discretion is important to the role. In this role the enrollment specialist will be responsible for answering questions and providing information about the discount and requirements for th...