Operations Manager OEM/HM

Job description

Located in the heart of downtown Memphis, just steps from iconic Beale Street, Hilton Garden Inn Memphis Downtown delivers exceptional hospitality to business and leisure travelers alike. Our success is driven by strong leadership, teamwork, and a commitment to guest satisfaction. We are seeking a hands?on Operations Manager to help lead daily hotel operations and support a consistent, high?quality guest experience. This position will have a large focus in the Housekeeping Department and will work with the Housekeeping Manager. Overview: Crestline is looking for a talented person who has a genuine care and passion for service to join their leadership team as the Operations Manager . The Operations Manager is responsible for providing an exceptional experience to every guest while maximizing hotel profitability at the same time. The Operations Manager is responsible for ensuring that all hotel operations are carried out professionally, to standards and at the highest level of service. The Operations Manager will achieve desired outcomes by planning, implementing, and controlling effective departmental strategies that drive results and through assisting in the creation, development a...