Enterprise Payments Ops Analyst

Job description

Description This position is available in the Huntington Bank Corporate Office footprint As an Enterprise Payment Operations Analyst (EPOA) you will navigate challenging requests and perform extensive research for premium customers to help ensure the best customer experience. The EPOA will collaborate very closely with internal operations partners, including ACH Operations, Wire Operations, Enterprise Payment Settlement and TMIO teams. An important aspect of this role will be the support provided to enhance cross-segment research as it relates to Payment Operations supported products, including Commercial Operations, Treasury Management, CRB Operations, and Enterprise Payments. Duties & Responsibilities: This position is available in the Huntington Bank Corporate Office footprint - The BA 1 will also act as a subject matter expert and perform daily operational processes as assigned. - Supports new system and process implementation and workflow. - Researches specialized problems and takes action to correct. - Leads in process improvement ideas and documentation. - Partners with internal colleagues, mortgagors, investors, and vendors depending on current assignments. - Establishes kn...