Shift Leader

Job description

JOB SUMMARY: This position is responsible to assist the management team by ensuring food quality, Guest Service and restaurant cleanliness is maintained at the Company’s standard of excellence during assigned shifts. Ensure that all Team Members within assigned areas adhere to and follow the established standards, procedures, and policies and elevates potential Team Member issues to the attention of the General Manager. Adheres to Company standard operating practices and absolutes. Maintains regular and consistent attendance and punctuality. PRINCIPAL ACCOUNTABILITIES: - Consistently monitors the overall operations of the restaurant that affect sales including Guest satisfaction, food quality, ambiance, cleanliness and smokin’ service standards. - Responsible for maintaining efficient staffing levels during assigned shift. Participates in decisions to cut staffing levels as business dictates. - Ensure that all menu items are made according to recipe and presented in a Famous manner through line checks and smoker checks. Utilize food production and inventory tools available to support this responsibility. - Ensure Guest satisfaction through table visits and responds to Guest comment...