Assistant General Manager-203210

Job description

Position Purpose and Summary: The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. Major/Key Job Duties: - Demonstrates and promotes 100% commitment to providing the best possible experience for our guests. - Become trained in all managerial functions and operations at the hotel level. - Ensures all associates are properly onboarded, trained and complete ESU required training timely. - The associate must p romote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. - Up...