Patient Access Representative (Full-time 11a-730p) Frankford Campus ED

Job description

Job Details Patient Access Representative Full-time - 11a-730p (Every Other Weekend REQUIRED) Frankford Campus Emergency Department Job Description: Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Minimum Education and Experience Requirements: Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND: Experience: Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept...