Senior Food & Beverage Manager

Job description

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way.The Senior Food & Beverage Manager is responsible for upholding the highest standards of luxury hospitality, with a particular focus on Forbes level service excellence. This role will perform a crucial function in the oversight of all guest facing operations in In-Room Dining, Dottie’s (Southall’s very own speakeasy), and the Southall Pool, ensuring seamless service delivery across outlets. RESPONSIBILITIES: - Champion and actively educate on Southall service standards and Forbes Five-Star service principles to all relevant team members - Lead, coach and hold accountable management and supervisory-level Team Members in each outlet - Oversee daily operations of each venue, ensuring flawless execution in each service point - Support onboarding and ongoing training of full-time, part-time and seasonal staff - Ensure service culture reflects refinement, warmth, and precision at every turn - Conduct daily service briefings, coaching sessions, and hands-on-floor leadership to maintain consistency and excellence - Maintain exceptional standards of cleanliness, presentatio...