Lifestyle Store - Front Desk Coordinator - Galbraith Integrative Medicine - Full Time - Days

Job description

We’re looking for an enthusiastic and detail-oriented Lifestyle Store-Front Desk Coordinator who is deeply curious and passionate about wellness. This role bridges customer service, front desk coordination, and product education. You’ll be the welcoming face of our practice and lifestyle store, engaging with patients, helping them navigate wellness solutions, and supporting the clinical team. Standard Hours: 9:00am-5:30pm, hours can vary based on store needs. One Saturday a month is required. Lifestyle Store & Product Support: - Educate and assist patients with supplement protocols, clean skincare, body care, and wellness products - Keep the store organized, stocked, and visually appealing - Process sales, returns - Ordering, receiving, and restocking inventory - Cleaning and maintaining store and stockroom - Self-education on new supplements and products - Learn how to utilize CERBO, Shopify, Ship Edge, Zendesk - Assist patients with Shopify website and Recharge Front Desk & Patient Support: - Check patients in and out using our Cerbo EMR (Electronic Medical Records) system - Manage appointments, follow-ups, and phone/email/text/ portal communications - Maintain patient confidenti...