Front Desk Representative - Palm Harbor
Florida Orthopaedic Institute · Palm Harbor, Florida, US
Qualifications: High School Diploma. 2 years experience in a medical environment. Key Responsibilities: - Ensuring office/zone is prepared to receive patient...
Job description
Qualifications: High School Diploma. 2 years experience in a medical environment. Key Responsibilities: Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy. - Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. - Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice. - Informing patients of any delays in clinic/wait times. - Providing patient with the intake tablet and instructions on how to use the tablet. - Assist patients having difficulty using the tablet. - Ensuring the patients have completed all the required intake information. - Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Scan any...