Customer Support Agent

Job description

About the job Flatpay is launching in the Netherlands in January 2026 - applications now open! The payments revolution is here. Who we are: Flatpay is one of the fastest growing companies in Europe and was founded 3 years ago in Copenhagen with a simple mission; to take the stress out of card payments for small-medium businesses who want to focus on what they do best - running their business. But monthly hardware fees, a different rate for every card, extra costs on each transaction and confusing price increases have made payments stressful and time consuming. That’s why we started Flatpay. We’re already more than 1,000 people across Denmark, Finland, Italy, Germany, France and the UK. - One low, flat rate across all cards - Free best in class card terminal - No startup fees, no monthly fees & no hidden fees - Next working day payouts - 24/7 NL based customer support - 40,000+ happy merchants across Europe with a 4.7 Trustpilot rating & 50+ NPS What you'll do: Role: Customer Support Agent, full-time: Start Date: As soon as possible Location: On site 5 days per week in our Amsterdam office As a Customer Support Agent for the Dutch market, you'll be the voice of Flatpay. Your day-to-...