Executive Director - Operation Support

Job description

Executive Director - Operation Support United States - Business Operations – Full Time OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before. Job Description: The Executive Director of Operations Support is a senior leadership role responsible for overseeing and transforming operational support functions across telecom service delivery. This role has primary ownership of phone number lifecycle management, number ordering and portability automation, customer care call deflection strategies, mobile...