Product Reliability Manager

Job description

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Join Finning and play a critical role in managing Mining Machine product reliability and performance. This position offers: As a Product Reliability Manager, you’ll work closely with customers, Caterpillar representatives, and Finning teams to ensure Mining Machines in the region are supported through a defined Product Problem Management process. If you have strong technical expertise, relationship-building skills, and a passion for improving reliability, this is a role for you! - A leadership role focused on improving machine health, reliability, durability, and performance. - Opportunities to collaborate with customers, Caterpillar, and internal teams to drive product support strategies. - Competitive compensation and comprehensive benefits. Job Description: Manage Mining Machine product reliability issues, including formal documentation, tracking, and communication of top technical and commercial concerns. Develop, monitor, and report Mining Machine KPIs to measure reliability and performance improvements. Build strong relationships with key customer personnel to identify product performance...