APPLICATION & TECH SUPP SPEC 1

Job description

Job ID: 60622 Job Category: Information & Technology Division & Section: Toronto Water, Technology & Customer Experience Work Location: 60 Tiffield Road Job Type & Duration: Full-Time, Temporary Vacancy (12 months) Hourly Rate: $49.66 - $54.43 Shift Information: Monday to Friday, 35 hours per week Affiliation: L79 Full-time Number of Positions Open: 1 Posting Period: 06-Mar-2026 to 20-Mar-2026 Major Responsibilities: Summary The Application & Technical Support Specialist 1 provides advanced technical support, infrastructure services, and front-line troubleshooting to enable Toronto Water staff to deliver essential services effectively and reliably. Technical Support & Troubleshooting: - Frequently travel to off-site Toronto Water locations, including treatment plants, yards and administrative offices, to provide advanced technical support for desktops, laptops, mobile devices and line-of-business applications. - Deliver exceptional customer service, ensuring timely resolution while adhering to established service standards. - Plan and execute hardware/software deployment, configuration, upgrades, and lifecycle maintenance. - Document and track support cases, ensuring accuracy, prop...