Receptionist - Rehab Hospital York Part Time - Days/Evenings

Job description

General Summary Greets patients, vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or location. Shift: Part Time, Days/Evenings, hours range from 7:00 AM to 8:00 PM Duties and Responsibilities: Essential Functions: - Provides assistance, guidance, and direction to patients and /or visitors. Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate. Calls for an escort when necessary. - Provides excellent customer service assistance. - Answers telephones, routes callers, takes messages and provides routine information to callers. - Enters and/or retrieves data from established computer files using knowledge of various computer software applications. - Assists with office operations, special initiatives and projects as requested. - Maintains appropriate records, reports, and files as required. - IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient ha...