IT Support Specialist (Field/Regional)

Job description

BMW of McKinney Location: 2601 N. Central Expressway, McKinney, Texas 75071 Hendrick Automotive Group is one of the largest privately held automotive retail organizations in the United States, with a strong commitment to teamwork, integrity, and delivering exceptional customer experiences. Our IT team plays a critical role in supporting dealership operations and enabling continued growth through reliable, innovative technology solutions. Position Summary: The IT Support Specialist (Field/Regional) is responsible for supporting a group of dealerships within a defined geographic region. This role ensures dealership technology systems are operational, compliant, and aligned with Corporate IT standards. The RIC serves as a key liaison between dealership teams and Corporate IT, supporting both day-to-day operations and technology projects. This role may be filled as either a Field Service Technician or Regional IT Coordinator, depending on experience! Qualifications: Required: Preferred: - Provide onsite and remote support for hardware, software, and network issues - Install, maintain, and repair PCs, laptops, mobile devices, printers, and peripherals - Troubleshoot and resolve technica...