Implementation Project Coordinator

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description: Responsible for onboarding new and existing customers to Prepaid and related financial products, ensuring a smooth, efficient, and customer‑focused implementation experience. Serves as the primary point of contact for customers throughout the implementation lifecycle, coordinating onboarding activities, performing analysis, and monitoring implementation requests from point of sale through customer go‑live. Builds strong customer relationships by delivering high‑quality service and ensuring product functionality meets or exceeds customer expectations. Proactively identifies and escalates potential issues, communicates implementation s...