Associate Support Engineer

Job description

Join OneAdvanced Joining OneAdvanced means becoming part of a team that powers the world of work playing a vital role in supporting urgent‑care services that genuinely make a difference to people’s lives. As an Associate Support Engineer, you’ll work with technology that directly supports frontline healthcare delivery, giving your work real purpose and visibility. You’ll be supported to grow your technical capability, develop new skills, and progress your career in a collaborative environment that values curiosity, accountability, and continuous improvement. If you’re looking for a role where your contribution matters and your development is taken seriously, this is an opportunity to be part of something meaningful. This is a hybrid role based out of our Ashford office, with the expectation that the successful candidate will attend the office 3 days a week. What You Will Do: The Associate Support Engineer provides first‑line and developing second‑line technical support to users across Health Services, working a core pattern of 09:00–17:30 Monday to Friday, with participation in a 24/7 shift rota once fully upskilled. The role focuses on diagnosing faults, resolving incidents, maint...