Patient Call Representative - PN Patient Access and Revenue Cycle Admin - Part Time - 6 Hour - Days

Job description

Job Description: The patient call representative will be responsible for handling incoming and outgoing calls with patients to schedule appointments, perform a full and complete registration, address scheduling, insurance, or registration related inquiries from patients. The patient call representative must exhibit excellent communication skills, empathy, and the ability to manage multiple tasks efficiently. Education: High School Graduate or Equivalent Preferred Experience: 1 year experience in a healthcare call center – preferred Certifications/Licensures: Epic - Proficiencies required for this position must be passed within 90 days of start date Skills: Knowledge of organizational policies, procedures, systems and objectives Trained in Health Insurance Portability and Accountability Act (HIPAA) general protocols with additional training specific to department as required & Security Policies and Procedures Proficient in keyboard and typing skills Maintains professional and personal integrity: Must be able to maintain effective working relationships with a wide variety of individuals Ability to communicate effectively written and orally Ability to possess visual capacity and heari...