Reorganization & CSI Oversight Team Lead with German

Job description

Who we are NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world’s most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We’re looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success. What you'll be doing: - Lead and coordinate the team responsible for file share reorganizations and eDiscovery activities within Windows File Services environments. - Manage and prioritize reorganization and eDiscovery requests, ensuring tasks are executed accurately and within agreed SLA timelines. - Ensure all operational activities are fully documented and audit-ready, including approvals, change evidence, and execution records. - Oversee adherence to ITIL processes, including Incident, Request, Change, and Continuous Service Improvement (CSI) practices. - Act as the primary escalation point for operational issues, ensuring timely resolution...